Privacy Policy

This Privacy Policy explains how Dispaatch ("we", "us", or "our") collects, uses, and discloses your personal information when you use our services, applications, and website (the "Platform").

1. Information We Collect

We collect information that you provide directly to us when using the Dispaatch User App or Vendor Terminal. This includes identity data, contact data, transaction data, and inquiry history. We also automatically collect telemetry data, IP addresses, and device identifiers to optimize our routing protocol.

2. How We Use Your Information

The core philosophy of the Kinetic Protocol requires real-time data matching. We use your information to facilitate immediate connections between shoppers and local vendors, process inquiries, and improve the efficiency of our logistics monolith. We never sell your data to third-party marketing agencies.

3. Information Sharing

When you initiate an inquiry, necessary contact details are securely transmitted to the relevant vendor to enable communication via WhatsApp or our internal messaging system. We also share data with trusted infrastructure providers who assist in operating the Platform.

4. Data Security

Dispaatch employs enterprise-grade security measures. We use encryption at rest and in transit to protect your data from unauthorized access, alteration, or destruction.